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Services Overview

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LATEST NEWS

12-17-2008 - Rapid Growth in Pinal County Drives 311 Call Center Upgrade
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12-03-2008 - Lagan Expands Board of Directors with Software Industry Veteran and Venture Capitalist Peter McKay
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10-22-2008 - Lagan Ranked 12th in Deloitte Technology Fast 50
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Lagan’s team of experts provides a full range of services to ensure every project is delivered successfully to timescale and budget. Our services provided include:

  • Project management
  • Consultancy
  • Installation
  • Testing
  • Integration
  • Education and training
  • Skills transfer
  • Support and maintenance

Our partnerships with large systems integrators and public sector focused implementors provide our customers with additional choice. Whether our customers need comprehensive service and support, want to focus on total self-sufficiency, or require a hybrid approach, we have a service offering to meet their requirements.

As a result of our work implementing solutions for over 160 government organizations worldwide, we have found that the key to reducing risk and ensuring a successful implementation is a proven project management approach to working with our customers. Based on industry-standard best practices by the Project Management Institute (PMI), our Lagan Delivery Framework consists of project management strategies, control mechanisms, quality assurance protocols, and risk identification and mitigation plans. A Lagan project manager is assigned to every customer and is the single point of contact. Every step of the way we provide our customers with quality assurance and performance reports so that their clients stay abreast of progress, potential issues are averted and we can ensure a smooth and successful installation and integration experience.

City of Hampton 311 “The project management skills of Lagan are extraordinary – it’s been nice to be able to rely on a vendor for once.  From day one they’ve kept things organized and on track.  From project schedules to task assignments, everything is like a well-oiled machine.  These people have it together.”  John Eagle, CIO, Hampton,VA  
 
To learn more about Lagan Services download the Lagan Services Overview from our Resource Library.  Get a deeper understanding of Lagan Services:

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