News

News Coverage - Archive

Training Administrator — Mon, 09 Aug 2010 21:46:44 GMT

BusinessWeek.com - "Belfast David Takes On Tech Goliaths" - (May 14, 2008) Kerry Capell features Lagan's transformation since signing the 1998 Good Friday Agreement in Northern Ireland to its impressive success in North America, where it's snatching contracts from big-name rivals to supply software that i

News Coverage - Page 2

Training Administrator — Mon, 09 Aug 2010 21:51:23 GMT

The Boston Globe - "Municipal Complaint? There's an App for That" - (July 6, 2009) Michael Levenson reports on the much anticipated debut of Boston’s first official iPhone application, which will allow residents to snap photos of neighborhood nuisances and e-mail them to City Hall to be fixed. Vancou

Vox Populi Blog - Time to Get Tough with 311 Vendors

Marketing NA — Mon, 09 Aug 2010 15:43:24 GMT

Mark Headd lauds Lagan's announcement of the new Open 311 API as good news for governments that want to utilize different communication channels to accept and respond to non-emergency service requests, or that want to stand up an API for outside developers to use.

TechTarget's SearchITChannel.com - Cloud, SaaS on the Horizon for state and Local Governments

Marketing NA — Mon, 09 Aug 2010 14:28:45 GMT

John Moore reports on SaaS thought-leaders in government including comments from Lagan's Steve Carter, Director of Product Marketing.

Government Product News - Cobb County, GA, Selects Customer Contact Tool

Marketing NA — Mon, 09 Aug 2010 14:16:28 GMT

Michael Keating reports on Cobb County, GA's recent adoption of Lagan OnDemand for its new customer contact center. Additionaly, innovation for Parks & Rec with Lagan's CRM solution is explored.

News Coverage

Marketing UK — Thu, 12 Aug 2010 12:56:24 GMT

Read the latest editorial news from Lagan. If you are a journalist and would like more information about Lagan, please contact Katie Sieck katie_sieck@lagan.com.

Open Government Toolkit Based on Pioneering San Francisco Open 311 Initiative to be Rolled Out Internationally

Marketing UK — Mon, 02 Aug 2010 14:46:14 GMT

Pioneering San Francisco Open 311 Initiative Rolled Out Internationally

bermuda-cloud-based-system

Marketing NA — Mon, 09 Aug 2010 17:11:05 GMT

Bermuda Citizens select Lagan Cloud-Based Software

Lagan Government CRM Customers, Buffalo 311, Hampton 311 and San Francisco 311, Designated Leaders as PTI’s “Citizen-Engaged Community”

Marketing NA — Tue, 10 Aug 2010 16:32:00 GMT

Customers designated by PTI as “Citizen-Engaged Communities”

MISA - Vancouver 311 Olympics

Marketing NA — Tue, 15 Jun 2010 20:50:48 GMT

LGAQ Subsidiary Resolute Announces Strategic Partnership with Lagan Technologies

Marketing NA — Mon, 09 Aug 2010 17:21:46 GMT

LGAQ Subsidiary Resolute Information Technology, a Brisbane-headquartered leading supplier of Information and Communications Technology (ICT) solutions, partners with Lagan

Cobb County, GA Selects Lagan Cloud-based CRM Contact Center Solution for Transparency In and Across Departments Countywide

Marketing UK — Wed, 28 Jul 2010 19:12:40 GMT

Cobb County, GA Selects Lagan Cloud-based CRM Contact Center Solution

Jeff Wylie Selected to Represent Lagan at Exclusive UK & Ireland TechTour 2010(2)

Marketing NA — Mon, 09 Aug 2010 17:17:52 GMT

Tour provides opportunity for startups to meet international investors

LAGAN TECHNOLOGIES LTD PRELIMINARY UNAUDITED RESULTS FOR THE 2009-2010 FINANCIAL YEAR

Marketing NA — Mon, 26 Apr 2010 15:20:27 GMT

Lagan today announces preliminary unaudited results for the 2009-2010 financial year with record sales and profits, a record number of new business wins in North America and the UK and a strong pipeline of innovation.

LA County DPSS Webinar

Marketing NA — Tue, 20 Apr 2010 16:57:11 GMT

Lagan announced that it will be hosting a live webinar event with the Los Angeles County Department of Public Social Services (DPSS) on April 21 @ 1:00 Eastern. Register here

New Low-cost, Cloud-based Government to Citizen Case Management Software, Hosted by Amazon, Revolutionizes the Economics of Public Sector IT

Marketing NA — Thu, 25 Mar 2010 13:35:09 GMT

Lagan today announces the launch of Lagan OnDemand, new cloud-based software that will enable governments at all tiers to implement an enterprise-wide case management system for a fraction of the cost of the majority of CRM implementations.

City of Pasadena, CA Selects Lagan Cloud-based CRM Contact Center Solution to Improve and Streamline Service Delivery to Citizens

Marketing NA — Thu, 25 Mar 2010 13:28:58 GMT

Lagan today announced that the City of Pasadena, CA has selected and is in the process of deploying Lagan OnDemand, the Lagan Software as a Service (SaaS) cloud-based solution for government Customer Relationship Management (CRM).

American City & County - Eyes on the Street

Marketing NA — Wed, 10 Mar 2010 19:58:09 GMT

In October 2010, Boston introduced the first app for city service requests that allows residents to report potholes, graffiti, broken streetlights and other public problems from their Apple iPhones.

Lagan's Washington, DC Area Office Has Moved!

Marketing NA — Fri, 05 Mar 2010 20:35:07 GMT

Lagan’s Bethesda, MD office has moved a few miles up the road to a state-of-the-art space in Rockville, MD.

Lagan Presents: Hampton, VA Pioneers 311 Contact Center Excellence

Marketing NA — Tue, 16 Feb 2010 15:34:30 GMT

Please join us to learn how one of the original 311 pioneers, Hampton, continues to improve customer service and support process improvements that save the city time and money with its 311 call center. Learn more from the City’s 311 thought leader, Liz Nisley (311 Call Center Manager), during this one-hour webinar event. Register now!