Lagan and its customers have received a number of prestigious awards for their innovative approach, service improvement and sustained business success.
PTI's Citizen-Engaged Communities Designation Program
Public Technology Institute (PTI) has designated nine local governments from across the U.S. as “Citizen-Engaged Communities” for their efforts to provide the public with multi-channel (web, civic media, Interactive Voice Response, 311/call agents) access to government services and information for 2010-2012. Three of nine are Lagan CRM customers: Buffalo, Hampton and San Francisco. The select group was cited by an advisory board of local officials and representatives from the technology sector as having implemented “best practices” for their use of Citizen Relationship/Records Management (CRM) systems, coupled with 311/call center, web portal technology, telephony systems, Interactive Voice Response, and mobile communications infrastructure to advance new standards for citizen participation and government performance reporting.
Red Herring Top 100 Tech Start-Up
Lagan was a winner of the Red Herring Top 100 Tech Startup award in June 2010. The Red Herring editorial team selected the 2010 winners as the most innovative companies from a pool of hundreds from across Europe. Red Herring’s editorial staff evaluated Lagan on both quantitative and qualitative criteria, such as financial performance, technology innovation, management quality, strategy, and market penetration. Lagan was one of only 19 UK companies to make the top 100.
UK & Ireland Tech Tour
Both Jeff Wylie, CFO, and Lagan were selected to participate in the exclusive UK & Ireland Tech Tour 2010. The European Tech Tour Association visits each of the 6 regions on a 3 year rotation giving entrepreneurs the opportunity to meet international investors more frequently and facilitate investor access to a wider range of start-ups. The UK & Ireland Tech Tour 2010 was held in London and Dublin on April 27-29, 2010. A group of highly regarded professionals from relevant backgrounds and industry expertise, such as venture capital, technology industry, investment banks, and research, have undertaken the responsibility of screening and selecting the companies to be presented.
Deloitte Fast 50
For nine consecutive years, Lagan has once again been awarded the 2009 Deloitte Technology Fast 50, a ranking of the 50 fastest growing technology companies in Ireland. Rankings are based on average percentage revenue growth over five years. The Deloitte Technology Fast 50 is an award program honoring business growth, technological innovation and UK entrepreneurial spirit. These Awards have become the benchmark to identify the UK’s fastest-growing high-technology companies through an objective ranking based on sustained revenue growth over the past five years. Lagan has featured in the Deloitte Fast 50 nine times.
MFAC Excellence in Public Management Award
The City of San Francisco, a Lagan customer, was named the winner of the 2007 Excellence in Public Management Award, given by The Municipal Fiscal Advisory Committee (MFAC). The (MFAC) event has evolved and grown over the last 27 years, but its purpose remains the same: to recognise and acknowledge exemplary job performance and leadership by San Francisco city employees.
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Best Fit Integrator by Center for Digital Government
The Center for Digital Government (CDG) has honored Lagan with its Best Fit Integrator Recognition Award for 2007. Lagan was recognized in the category 'Reinvention in Local Government Service Delivery' for its work with the City of Hampton, VA. First held in 2007, the (CDG) Best Fit Integrator award invites public sector IT entities from across the nation to nominate technology integrators who have partnered with them on exceptional projects.
IT Personality of the Year Award - GoldenEYE T
Goldeneye has developed to become the only major technology industry-related awards serving Northern Ireland. Lagan CEO, Des Speed, was named winner of this award in 2007. The IT Personality of the Year Award is presented to the person who, in the opinion of the award judges, has made the most significant and lasting contribution to the advancement of a technology agenda in business and the public sector over the past year. Lagan was also "Highly Commended" for the International Business IT Award in the same year.
Belfast Telegraph NI Business Awards - Excellence in Service to Business
Lagan was "Highly Commended" for the Excellence in Service to Business Award. The Belfast Telegraph Northern Ireland Business Awards recognize and reward businesses in each of nine categories, with an overall award for Belfast Telegraph Northern Ireland Business of the Year.
Sunday Times Microsoft Tech Track 100
The Sunday Times Tech Track 100 ranks Britain's fastest-growing private tech companies based on sales growth over the previous four years. Since 2000 when the Tech Track was launched, Lagan has been featured five times as one of the UK's fastest growing technology companies.
Good Communications Award - Call Center of the Year
The Good Communication Awards aim to promote and encourage the public sector’s efforts towards effective communication with its citizens and its workforce. agan customer, Southend-on-Sea Borough Council, scooped top honors for its call center in the 2005 Good Communications Awards after implementing Lagan’s CRM system.
E-Government National Awards
The Publichtechnology.net e-Government National Awards recognize and praise the best in public sector ICT & e-Government - across local/central government, non-departmental public bodies, non-governmental organizations and other deliverers of e-government services. Lagan customer, West Sussex Accessible Services Partnership, was named winner in E-Government National Awards 2006.
BCS IT Professional Awards - Business Achievement Awards
The British Computer Society (BCS) Business Achievement Awards (part of the BCS IT Professional awards) rigorously assess entrants in three key areas: measurable results in terms of improved business performance; effective relationships between all of the main parties involved; and successful implementation and operational management. Lagan customer, Newcastle City Council, won for outstanding customer service achievement through innovative use of IT.
The Association of Public Service Excellence - Innovation in IT Service Delivery
Lagan customer, Newcastle City Council, wins ‘Innovation in IT Service Delivery’ award. APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority front line services.
