No matter how large or small, every municipality needs an effective way to field citizens’ requests for information and services, document those requests, and manage and track them through to completion. Recognizing that local governments of all sizes can gain tremendous value from a cost-effective, easy to use Citizen Response Management (CRM) solution to enhance service delivery to their citizens, Lagan has introduced Lagan OnDemand™.
Lagan OnDemand is a Software as a Service (SaaS) CRM offering that allows governments to get up and running in 30 days with zero capital investment and no software to install. This web-based solution is available through a subscription licensing model and hosted on Amazon’s secured cloud servers, eliminating the need to purchase additional hardware and install any additional software on site. Contact us for a free trial or download the Lagan OnDemand brochure from our Resource Library to learn more about this solution.
Lagan OnDemand helps local governments meet their strategic goals with:
- Cost control
- Accountable government
- More efficient service delivery
- Citizen satisfaction
- Accessible Government
- Transparent government
|
|
Lagan OnDemand Screenshots:
 .jpg "Lagan311.com Service Request Entry")
.jpg "Lagan311.com Visual Reporting Dashboards")
|
Lagan OnDemand is based on the same award-winning Lagan 311 solution that powers several of the most innovative and successful 311 call centers in North America (including: San Francisco, Berkeley, Hampton, Vancouver, Fort Wayne, and Minneapolis). Hear what our customers have to say.
Benefits of Lagan OnDemand:
- Designed for Government: On-demand solutions for Call Centers, Knowledge Management / FAQ and Self Service
- Safe environment: Highly available, modular and secure hosted solution that you can rely on
- Easy on budget: Zero capital investment and no additional IT resource required
- Ready when you are: Pre-built and web-based, requiring no installation or implementation—get up and running within 30 days
- Embraced by Government: Based on a leading Government CRM solution currently used across a spectrum of municipalities ranging from Toronto, ON to Hampton, VA
- Ready to grow: If more robust functionality and reporting are desired in the future, you can easily grow into Lagan’s enterprise solution
Learn more about how Lagan OnDemand can help local governments of all sizes exceed citizen expectations in both prosperous and challenging times by contacting us today. Stay current on the latest happenings at Lagan in both our news and events sections.
|