Latest News

  • 02-08-2010 - Pioneering San Francisco Open 311 Initiative Rolled Out Internationally
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  • 22-07-2010 - Bermuda Citizens select Lagan Cloud-Based Software
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  • 19-07-2010 - Customers designated by PTI as “Citizen-Engaged Communities.”
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Welcome to Lagan, the global leader in government to citizen (G2C) technology.

Lagan software connects governments and citizens worldwide, enabling complex interactions across multiple channels and departments. Lagan's Customer Relationship Management (CRM) and Enterprise Case Management (ECM) solutions provide a more citizen-centric approach that helps transform the efficiency and effectiveness of public services. Every day, these proven solutions help 200 state and local government customers serve more than 60 million citizens worldwide.

Lagan offers a range of flexible delivery methods: On-premise, Hosted and On-demand.

Case Studies

Argyll Bute Council

''Lagan's extensive experience in implementing government solutions, coupled with their ability to provide deep integration with other systems, were key in our decision-making.”
Mhairi Renton, Customer Services Manager at Argyll and Bute

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Customer Videos

Ray Ward

See  how Newcastle City Council use Lagan to help suport it's Transformation Programme. Watch this video.

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Analyst Reports

Gartner Logo

Lagan receives "Strong Positive" rating in Gartner's 2009 MarketScope for Local Government CRM Products Report. Download the report.

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